Privacy Policy for Call Now
Effective Date: 24 December 2025
Last Updated: 24 December 2025
1. Introduction
Welcome to Call Now (“we”, “our”, or “us”).
Call Now is a Voice over IP (VoIP) mobile application that enables users to place and receive international telephone calls.
We are committed to protecting your privacy and handling your personal data transparently and securely, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
By using Call Now, you agree to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information You Provide
When you create an account or use the app, we may collect:
- Name
- Email address
- Phone number
- Profile picture (optional)
- Authentication provider (email/password or Google Sign-In)
2.2 Call-Related Information
To provide calling services, we collect:
- Dialed and received phone numbers
- Call direction (incoming / outgoing / missed)
- Call timestamps and duration
- Call history metadata (stored locally and/or securely in cloud storage)
Important:
Call Now does NOT record or store the content of your calls.
2.3 Payment & Credit Information
If you purchase call credits:
- Purchase transaction identifiers
- Credit balance
- Purchase timestamps
Payment processing is handled securely by Stripe Billing
We do not store your credit card or payment details.
2.4 Automatically Collected Information
We may automatically collect:
- Device model and OS version
- App version
- Anonymous usage analytics
- Crash reports (for stability and performance)
3. How We Use Your Information
We use your data to:
- Create and manage your user account
- Enable voice calling services
- Display call history
- Manage call credits and billing
- Improve app performance and reliability
- Prevent fraud and abuse
- Comply with legal obligations
4. Third-Party Services
Call Now uses trusted third-party services:
- Firebase (Google)
Authentication, Firestore database, Cloud Storage, Analytics, App Check - Twilio
VoIP calling infrastructure and call routing - Stripe Billing
Secure credit top-ups
These services process data under their own privacy policies and industry-standard security practices.
5. Data Storage & Security
- Data is stored securely using encryption in transit and at rest
- Access is restricted to authorized systems only
- Firebase security rules prevent unauthorized access
- App integrity is protected using Google Play Integrity / App Check
6. Data Retention
We retain your data only as long as necessary to:
- Provide the service
- Comply with legal and accounting requirements
- Resolve disputes and enforce agreements
You may request deletion of your account and associated data at any time.
7. User Rights (GDPR)
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent where applicable
To exercise your rights, contact us using the details below.
8. Children’s Privacy
Call Now is not intended for users under the age of 16.
We do not knowingly collect personal data from children.
9. International Data Transfers
Your data may be processed on servers located outside your country, including within the European Union and other regions, in compliance with applicable data protection laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted within the app or on our official website.
11. Contact Us
If you have questions or concerns about this Privacy Policy or your data:
Email: hailearegaybahta@gmail.com
Developer: Call Now Team
Location: European Union
12. Consent
By using Call Now, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
✅ Google Play Compliance Notes
This Privacy Policy:
- Clearly discloses data collection
- Explains third-party usage
- Covers payments, VoIP, and analytics
- Meets Google Play User Data policy
- Meets GDPR transparency requirements
